From Operator to Orchestrator

From Operator to Orchestrator: Knowing When to Use AI, Automation, and When to Stay Human AI is powerful. AI is exciting. AI is changing everything…but it's not the right tool for every job. Most business owners are reaching for AI when automation would be faster, or automating what should stay human and ignoring the software they already pay for. The result? Wasted money, broken customer experiences, and the nagging feeling that everyone else has figured something out you haven't. In this hands-on workshop, you'll learn a simple decision framework for knowing when to use AI, when to automate, and when a task belongs in human hands. You'll map your own business and leave with a workflow to redesign this week. *Speaker:* *Arvell Craig, Director of AI at BotBuil*ders Powered by: Serpico AI Learning Center, Center for Entrepreneurial Innovation and Alimental Business