Fall 2026 School of Business Faculty Research Seminar
Thursday, September 24, 2026 · 12:30 PM EDT · L Douglas Wilder Performing · Norfolk, VA
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Artificial Intelligence (AI) Integration Within the U.S. Hospitality Sector This paper examines the integration of Artificial Intelligence (AI) within the U.S. hospitality sector, synthesizing recent academic and industry research. Key applications include AI-enabled chatbots for service personalization, predictive analytics for demand forecasting, and automation for maintenance and inventory management. It concludes that competitive advantages depend on balanced AI deployment that safeguards both efficiency and the human touch that defines hospitality. Author: James C. Corprew, Norfolk State University
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